By Simran - June 18, 2026
New Executive Appointments
Chief Operating Officer (COO)
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Abdulla Ali has been appointed as the new Chief Operating Officer.
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Previously served as Senior Vice President of Ground Services.
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Will oversee operational functions across the Group.
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Focus areas include safety, accountability, efficiency, and performance.
Chief Customer Officer (CCO)
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Calum Laming has been appointed as Chief Customer Officer.
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Former Chief Customer Officer at British Airways.
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Previously held senior customer-focused roles at Etihad Airways and Air New Zealand.
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Will lead customer experience, brand consistency, and service excellence initiatives.
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