Qatar Labour Ministry's Covid-19 hotline for workers receive over 10,000 calls

  • 3 months   ago
HE the Spokesperson for the Supreme Committee for Crisis Management Lolwah bint Rashid bin Mohamed AlKhater

A hotline for Qatar workers has been set up by the Ministry of Administrative Development, Labour and Social Affairs (MADLSA) for those who have concerns on their employment during the coronavirus (Covid-19) outbreak. Currently, the service has received more than 10,000 calls, including 8,590 calls from employees pertaining to enquiries and other issues, and 1,633 from employers.

The figures were announced by HE the Spokesperson for the Supreme Committee for Crisis Management Lolwah bint Rashid bin Mohamed AlKhater during the press conference on Thursday, according to the official Qatar News Agency (QNA).

She revealed that the number of complaints reached 1,328, of which 742 were dealt with and 586 were under review.




HE AlKhater also mentioned about the sterilisation efforts by various authorities, headed by the Ministry of Municipality and Environment. She added that some 197 areas in different municipalities and 232 housing facilities for migrant workers have been sterilised.

She also commended the efforts of Qatar Charity (QC), Qatar Red Crescent Society (QRSC) and all those supporting the two institutions during the outbreak. Both organizations have been doing a tremendous job in such difficult situations, she asserted.

HE AlKhater infromed the media on the distribution of 43,000 food baskets, 94,000 hot meals and 41,000 personal hygiene and sterilisation bags, and extending support to those in need for an additional three months.

She said they have produced educational videos in four different languages and distributed 1,000 educational publications in 9 languages. She futher discussed that there is continuous communication with various embassies, as QC ties up with 20 embassies in the country.

She praised QRCS for being able to test more than 78,000 individuals at its various centers. This is in addition to the presence of 641 medical cadres of QRCS, 105 volunteers working in the field of sterilisation and 15,000 volunteers engaged in different fields.

The official appreciated the measures taken by Qatar or any other country in the world concerning the closure of facilities and various activities of life cannot continue indefinitely.

She added that  there must be a moment when the community starts the process of returning to a normal life and not all facilities in the country can be stopped completely and indefinitely, but there is a certain moment when the normal life will return. However, this depends on the readiness of individuals and society to take responsibility and change their lifestyle, she stressed.

She assured that Qatar, with all its ministries and agencies, is helping everyone through awareness campaigns and the procedures and measures that are taken to help individuals change their lifestyle for the better so that life can gradually return to normal.