Qatar’s Hamad Airport (HIA) voted second-best airport in the world

  • 4 weeks   ago
Qatar’s Hamad Airport (HIA) voted second-best airport in the world

Travel + Leisure, the world renowned travel magazine has published the 2020 World’s Best Awards results where Hamad International Airport (HIA) has been voted second best airport in the world. 

The Travel + Leisure World’s Best Awards evaluate international airports based on a global survey of their readers who vote for their favourite airport. The complete list of the ‘Top 10 International Airports’ can be found here. Some of the criteria upon which airports are assessed areaccess, check-in, security, restaurants, shopping, and design. HIA has achieved many significant milestones within the criteria for which it has been voted as the second best international airport.

The world’s best airports, readers said, remained largely the same as last year. Four are in Asia, among them No. 4 Hong Kong International and No. 5 Incheon International, which serves Seoul. “I purposefully plan layovers through Incheon so I have a chance to do some skin-care shopping and enjoy the fantastic bars and restaurants,” raved one voter, who’s clearly a K-beauty devotee.

Also among the favorites this year were No. 2 Hamad International, which held onto its runner-up status from last year. The Doha hub for Qatar Airways is a popular stopover for travelers headed to Africa as well as India and Southeast Asia. “It was a pleasure,” said one reader, who added: “I'm no aristocrat, but I was treated royally every step of the way.” Multiple voters praised the lounges, and one particularly called out the “extensive” shopping options as an asset.


Elsewhere, No. 7 Zurich moved up three spots from last year, as readers said it excelled at customer service and organization. “The signage and directions are so immaculately posted, and everything is clean — it always blows me away,” one reader said. “And who can forget the little cow noises in the air tram; so adorable and funny.” And No. 9 Copenhagen Airport made the top-10 cut this year: “It’s by far the most peaceful airport I've ever been to. Quiet, efficient, and well-lit, it’s a great welcome to the country,” one voter said.

Still, the developments at Singapore Changi Airport over the past few years have ensured its longevity in the top spots. Read on to find out what makes it so special in readers’ minds and which other airports join the ranks of the best international airports.

The Top 10 International Airports

1. Singapore Changi Airport

2. Hamad International Airport, Doha, Qatar

3. Dubai International Airport

4. Hong Kong International Airport

5. Incheon International Airport, Seoul

6. Haneda (Tokyo International) Airport

7. Zurich Airport

8. Abu Dhabi International Airport

9. Copenhagen Airport

10. Amsterdam Airport Schiphol

Voters considered HIA among their favorite, and praised the airport for its exceptional staff service, facilities, extensive shopping options, and lounges which are housed under one expansive terminal. The airport was also admiredas a exceptional layover destination for travellers.


Qatar’s international airport has always been synonymous  with redefining the airport experience in all dimentions. As part of it’s battle against COVID-19 to ensure the safety and wellbeing of all passengers and staff, HIA has recently transformed the airport experience by implementinga number of next-generation technologies including wearable thermal screening helmets, disinfectant robots and an end-to-end contactless biometric passenger journey. HIA will continue adapting to the new normal while innovating within all the services and facilites under its multifaceted operations to give its passengers umatched experiences.