Indigo Goes Where No Airline Has Gone Before - Flies Passenger To Nagpur Instead Of Indore

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Indigo Goes Where No Airline Has Gone Before - Flies Passenger To Nagpur Instead Of Indore

How careless can one be while ensuring passenger or flight safety? As it turns out, pretty careless. Imagine being boarded on a wrong flight, without thorough check-ups, and landing in a city you didn't intend to visit in the first place. It's quite scary - for both you and the airline. Of late, IndiGo has been in the news for all the wrong reasons. So, this doesn't come as a complete shocker. 

 

The airline recently put a passenger, who had the ticket and boarding pass for an Indore-bound flight, on a Nagpur-bound plane. It was only after the passenger landed in Nagpur that the major security gaffe was realised. 

The airline has since initiated a probe into the matter. In a statement, the airline said,

“The passenger was scheduled to travel to Indore on IndiGo airline’s flight 6E 656. At the time of check-in, he was given a boarding pass for the same flight. However, he boarded the aircraft which was bound for Nagpur and no one from the airline noticed this goof-up."

The airline apologised and regretted the breach,

“IndiGo regrets the security breach intercepted by its security staff on flight 6E 774 (DEL-NAG), wherein a passenger of flight 6E 656 (DEL-IDR) wrongly boarded the flight 6E 774 and further travelled to Nagpur, after boarding the wrong coach.”

A security lead, second lead, and skipper, who were involved in the incident, have now been taken off the airline's roster till the internal inquiry is completed. 

Source: indiatimes

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